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How homebet88 Handles Your Personal Data

At homebet88, we are clear about what personal data we collect when you open an account, how we use it, and how long we keep it.

Data collected only as neededUPI, Paytm, PhonePe payment data protectedNo data sold to third partiesAccess your data anytimeIndia-region data handling

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What Data We Collect and Why

homebet88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account with us, we collect the information needed to verify your identity, process transactions, and keep your account secure. This includes your name, contact details, and payment identifiers associated with UPI, Paytm, or PhonePe. We also collect device and session data automatically

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when you browse our platform — this helps us detect unusual activity and maintain account integrity. Transaction records are retained in line with applicable financial regulations where our services are permitted by local law. We do not collect data from you in jurisdictions where access to
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our platform is not permitted under local law. Your data is never sold, rented, or shared with advertisers. Third-party processors we work with — such as payment gateway partners supporting UPI and PhonePe rails — are bound by data-processing agreements that restrict how they may use
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your information.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we handle your personal data, want to request a copy of what we hold, or need to raise a concern, our privacy support team is available through the channels below. We aim to respond to all data-related requests within five business days, and we will confirm receipt of your query within 24 hours.

Team online

Email Our Privacy Desk

Send your data request or privacy concern to our dedicated privacy email address. Include your registered account name and the nature of your request so we can route it correctly and respond promptly.

Live Chat Support

Our live chat is available around the clock. Select the Privacy or Account Data topic when you start the chat so the agent handling your session has the correct context from the first message.

Secure Account Portal

Log in to your homebet88 account and navigate to the Privacy section under Account Settings. From there you can submit a formal data access or deletion request directly, with a tracked reference number issued immediately.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply multiple layers of technical and procedural controls to keep your account data secure.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted using current transport security standards.

Cookie Controls You Can Manage

We use session cookies to keep you logged in, preference cookies to remember your language and display settings, and analytics…

Retention Periods That Match the Law

We keep transaction data only as long as required by applicable financial and regulatory rules in the jurisdictions where we…

Who Can See Your Data Inside homebet88

Access to your personal data within our organisation is restricted on a need-to-know basis.

How to Request Changes to Your Data

You can request a correction to inaccurate personal data at any time by contacting us through the channels listed on…

Deletion and the Right to Be Forgotten

Where local law permits, you may request that we delete your personal data.

Your Privacy Questions Answered

Below you will find answers to the questions we receive most often about data collection, your rights, and how to act on them. If your question is not covered here, reach our privacy team directly through the contact channels listed on this page.

We collect your name, email address, mobile number, date of birth for age verification purposes, and the payment identifiers you use — such as your UPI ID or Paytm-linked number. We also log your device type and IP address at each login for security purposes.

We share data only with processors we need to operate the platform — for example, payment gateways that handle UPI and PhonePe transactions. These processors are contractually prohibited from using your data for any purpose other than completing the service they provide to us.

Transaction and identity records are kept for the period required by applicable financial regulations, typically several years after account closure. Non-transactional data such as preferences and session logs is deleted or anonymised within 90 days of a verified closure request.

Yes. Submit a data access request through your account portal or by emailing our privacy desk. After we verify your identity, we will compile and send you a copy of your personal data within 30 days. The copy is provided in a readable digital format.

Contact us via live chat or email with the specific detail you want corrected and a brief explanation of why it is inaccurate. Once we verify the change against your account, we will update the record and send you written confirmation, normally within seven business days.

We use session cookies for login continuity, preference cookies for settings like language, and analytics cookies that track aggregate page usage. You can accept, reject or customise each category through the Cookie Settings panel available in the site footer at any time.

Our data handling practices follow the same standards across all regions. However, whether you can access our services at all depends on local law. Where access is permitted by local law in India, the data we collect and how we handle it is consistent with this policy.

How homebet88 Handles Your Personal Data

Contact Us About Your Data

Email Our Privacy Desk

Live Chat Support

Secure Account Portal

Data Handling, Cookies and Account Security

Encryption in Transit and at Rest

Cookie Controls You Can Manage

Retention Periods That Match the Law

Who Can See Your Data Inside homebet88

How to Request Changes to Your Data

Deletion and the Right to Be Forgotten

Your Privacy Questions Answered

01 What personal data does homebet88 collect when I open an account?

02 Does homebet88 share my data with other companies?

03 How long does homebet88 keep my account data after I close my account?

04 Can I get a copy of all the data homebet88 holds on me?

05 How do I ask homebet88 to correct inaccurate information on my account?

06 What cookies does homebet88 use and how do I control them?

07 Is my privacy policy data handling the same across India?

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